141 - Using Nursing Metrics to Better Understand and Meet the Needs of Patients

This session explores the relationship between key nursing metrics and performance on patient experience
and clinical outcomes.

Contact hours available until 4/23/18.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.

Faculty and Planners Conflict of Interest Disclosure:

Planning Committee: No planning committee declares any actual or potential conflict of interest.
Speakers: Nell Buhlman discloses that she receives a salary and stock from Press Ganey Associates, which is the owner of the content which will be discussed in her presentation and which provides measurement and analysis services to hospitals and other providers.

There are no other disclosures to declare.

Commercial Support and Sponsorship:
No commercial support or sponsorship declared.

Accreditation Statement:
This educational activity offering is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and ANIA.

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Anthony J. Jannetti, Inc. is a provider approved by the California Board of Registered Nursing, Provider Number CEP5387.

Learning Outcome:
After attending this activity, the learner will be able discuss the influence of the nursing environment on the patient experience and clinical outcomes.