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030 - Balancing the Quality and Technology Conundrum: Strategies for Mitigating Unintended Consequences and Legal Implications of Documentation

‐ Mar 27, 2014 3:00pm

This full-day pre-conference workshop focuses on organizations’ use of the EHR in regard to patient safety and quality. Emphasis on documentation and management of unintended consequences that can impact safety and quality, and best practices in managing and tracking these safety concerns, including examples from practice settings and the ONC’s new Safety Plan, are discussed.

To download your CPHIMS/CAHIMS continuing education tracking form, click here.

Contact hours available until 3/29/2016.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation.

Speakers, Faculty, Planners and Authors Conflict of Interest Disclosure:
Speaker(s) have no disclosures to declare.

Commercial Support and Sponsorship:
No commercial support or sponsorship declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and ANIA.

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

Anthony J. Jannetti, Inc. is a provider approved by the California Board of Registered Nursing, provider number, CEP 5387.

This program is approved for up to 6.5 continuing education (CE) hours for use in fulfilling the continuing education requirements of the Certified Professional in Healthcare Information & Management Systems (CPHIMS) and the Certified Associate in Healthcare Information & Management Systems (CAHIMS).


  • Review requirements for accurate and complete documentation in the EHR to promote quality and safety.
  • Discuss the concept of ""unintended consequences"" and the applicability with EHR utilization in affecting patient safety and outcomes.
  • Explain the ONC's Safety Plan in tracking and managing safety and quality concerns in the EHR.
  • Explore ways organizations can promote safety and quality through adherence to best practices within the EHR.
  • Define the potential workflow and workflow redesign in promoting patient safety and quality and decreasing the incidence of unintended consequences.
  • Explore methods to utilize quality improvement methods and metrics to address patient safety, quality, and EHR optimization.
  • Describe use of the interprofessional collaboration approach to care delivery to improve patient safety, quality, and documentation.


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