Kathleen Harmon MS, RN, CENP

Kathleen Harmon, a chief nurse executive, has 28 years of nursing experience. She has clinical experience in areas including medical-surgical, emergency, mental health, telehealth, and trauma services. She has extensive leadership experience both in clinical and IS areas, with a master's degree in organizational leadership and administration. She has managed up to 90 FTEs and achieved the highest composite Gallup Q12 mean score (employee satisfaction) as well as awarded the most improved unit for clinical quality indicators. Her project management and program development experience includes partnering with United Way to design and implement Washtenaw County's 211 health and human service line, leading a telehealth pilot with a 411-bed health system to decrease heart failure readmission rate, developing a process for validation of data and designing the trauma registry to facilitate performance improvement activities and meet the requirements of the American College of Surgeons, participating in the development of Michigan Trauma Guidelines and funding options for a statewide trauma system, and managing all aspects of pharmacy and emergency EMR implementations across 23 hospitals and urgent care centers. As a chief nurse executive and clinical informatics strategist with Burwood Group, Kathleen works with health care organizations to empower clinical collaboration and communication by intelligently connecting clinical devices and patient data. She provides workflow mapping and data management tools to ensure interruptions are meaningful and actionable. She assists HCOs with the development of metrics to manage the effectiveness of their technology implementation as it applies to patient care models.