Carol Bishop-Castro MBA
Manager, Informatics Education, Stanford Health Care
Carol Bishop-Castro is a Manager of Informatics Education at Stanford Health Care, where she leads strategic initiatives focused on knowledge-centered support (KCS), digital adoption, and service management optimization. With over 15 years of experience in healthcare and high-tech, Carol has worked across informatics education, enterprise knowledge management, and service transformation to enhance employee and clinician support.
She holds an MBA and multiple industry certifications, including ITIL 4 Foundations and KCS Principles, aligning her expertise with healthcare technology and service management best practices.