Contact hours available until 9/30/2021.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation.

Faculty, Planners and Authors Conflict of Interest Disclosure:
The author(s), editor, content reviewers, and director of education reported no actual or potential conflict of interest in relation to this continuing nursing education article.

Commercial Support and Sponsorship:
No commercial support or sponsorship declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. and the American Nursing Informatics Association (ANIA).

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. Anthony J. Jannetti, Inc. is a provider approved by the California Board of Registered Nursing, provider number CEP 5387.

This article was reviewed and formatted for contact hour credit by Michele Boyd, MSN, RN-BC, Anthony J. Jannetti Director of Education Services.

Learning Outcome:
After completing this learning activity, the learner will be able to identify how to apply the use of the Pareto Principle with focused retraining to change clinician behaviors.

Learning Engagement Activity:
Study Figure 1 to identify the impact of refresher training classes can have on end user errors. Was the study hypothesis supported?

April Saathoff DNP, RN, CPHIMS

Appearances