The adoption of virtual care as a common practice has been dependent on the reimbursement and regulatory environments and consumer demand (Abrams et al., 2018). In response to the global pandemic, the ability to connect with patients virtually has become increasingly important. As the state and the federal government urged its citizens to shelter at home to reduce the community spread of COVID-19, health care began a dramatic shift in the delivery of care to a virtual platform.
DNP, RN-BC, ONC,
Director of Nursing Informatics,
Franciscan Missionaries of Our Lady Health System