Applying the Pareto Principle and a Targeted Education Intervention following Audit and Feedback to Drive Behavior Changes in the Use of Technology

Identification: INFJ1903
Volume: 4
Issue: 3
Credits (Post Test and/or Evaluation Required)
Available until 09/30/2021
  • 1.30 - CH


Contact hours available until 9/30/2021.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation.

Faculty, Planners and Authors Conflict of Interest Disclosure:
The author(s), editor, content reviewers, and director of education reported no actual or potential conflict of interest in relation to this continuing nursing education article.

Commercial Support and Sponsorship:

No commercial support or sponsorship declared.

Accreditation Statement:

This educational activity is jointly provided by Anthony J. Jannetti, Inc. and the American Nursing Informatics Association (ANIA).

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. Anthony J. Jannetti, Inc. is a provider approved by the California Board of Registered Nursing, provider number CEP 5387.

This article was reviewed and formatted for contact hour credit by Michele Boyd, MSN, RN-BC, Anthony J. Jannetti Director of Education Services.

Learning Outcome:
After completing this learning activity, the learner will be able to identify how to apply the use of the Pareto Principle with focused retraining to change clinician behaviors.

Learning Engagement Activity:
Study Figure 1 to identify the impact of refresher training classes can have on end user errors. Was the study hypothesis supported?


Credits Available

Expired On: Sep 30, 2021

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Jane Phillips
10/18/19 9:49 am

This was a very interesting study. I enjoyed the article and am thinking of pursuing a similar re-training effort to help decrease end-user errors in documentation or data-capture. I hope you follow up with another study that delves into the reasons why the errors were made. It would be very interesting to see the responses from the nurses.