This session will describe what A3 thinking is, the use of A3 thinking to improve a challenging process, and strategies to improve the telehealth experience.

Learning Outcome
After completing this learning activity, the participant will be able to identify one strategy using A3 thinking to improve the telehealth experience.

Disclosures
The speaker and planning committee members reported no actual or potential relevant financial relationship in relation to this nursing continuing professional development activity.

Credit Hours:
1.0 contact hour/1.0 continuing education hour

Accreditation Statement
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and the American Nursing Informatics Association (ANIA).

Anthony J. Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

Anthony J. Jannetti, Inc. is a provider approved by the California Board of Registered Nursing, provider number CEP 5387.

Continuing Education Instructions and Disclosure Information

Requirements for Successful Completion:
In order to receive contact hours for ANIA webinar sessions, participants must observe the following: Attend 90% of each session attended where you are claiming contact hours, complete an online evaluation, and submit. You will be able to print your NCPD certificate at any time after you complete the evaluation.