This presentation describes the challenges of unintended consequences of healthcare technology. Topics highlighted include patient safety, system design, workload issues, workarounds, technology barriers, sociotechnical impact, documentation burden, and cognitive load. The role of nursing informatics with unintended consequences is emphasized.

Credit Hours:
1.0 contact hour/1.0 continuing education hour

Continuing Education Instructions and Disclosure Information

Requirements for Successful Completion:
In order to receive contact hours for ANIA webinar sessions, participants must observe the following: Attend 90% of each session attended where you are claiming contact hours, complete an online evaluation, and submit. You will be able to print your NCPD certificate at any time after you complete the evaluation.

Disclosures:
The speaker and planning committee members reported no actual or potential conflict of interest in relation to this nursing continuing professional development activity.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and the American Nursing Informatics Association (ANIA).

Anthony J. Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

Anthony J. Jannetti, Inc. is a provider approved by the California Board of Registered Nursing, provider number CEP 5387.

Learning Outcome:
At the conclusion of this activity, the learner will be able to discuss the role of nursing informatics related to unintended consequences of healthcare technology.